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Remote Monitoring

Why should I be concerned with the operation of my self-service terminal?

And the CPU, what should I do when storage is at the limit or when it has slow performance?

Schalter can provide its equipment with remote monitoring with various service plans:

- Email alerts

-Telephone support¹

-Incident reports (Last 30 days)

-  Opening technical calls with certified technicians with monitoring² and Maintenance Contract.

(1) Schalter Support connects the establishment that signaled the problem, determining the probable causes.

(2) Includes opening a call together with the certified technician network, monitoring the service and closing the call.

* Available only in Brazil.

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Fill in the fields below to contact us. We are also at your disposal at the following telephone number: +55 (51) 3346-3990.

We will be happy to help you.