EasyLine, Schalter’s line management solution controls the flow of calls and service encounters an intelligent and automatic manner, by measuring and coordinating lines. A complete and dynamic solution in managing waiting rooms and customer service.
It allows the organization to offer a highly effective service and it can identify and adjust, in real time, points for improvement in the service process, through statistical information that the system generates.
The EasyLine software of service management can be configured and expanded according to every need, thus enabling simple, local and corporate solutions, interconnected in a network of numerous establishments.
Schalter also offers a cloud infrastructure ready for EasyLine, providing stability, ease and a great cost/benefit relation for your clients. The application can be used in various types of businesses, where there are customer service rooms, such as, for example:
* Available only in Brazil.